Receptionist/Administrative Support

Commonwealth of Massachusetts•Pittsfield, MA

3h•Onsite

About The Position

The Berkshire District Attorney’s Office seeks to fill a full-time receptionist/administrative support position to join our team. Bilingual candidates encouraged to apply.

Requirements

Demonstrate proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, as well as the office’s current case management system.
Possess excellent verbal and written communication skills, with the ability to communicate effectively with individuals at all levels.
Demonstrate strong organizational, time-management, and multitasking skills while managing multiple priorities and deadlines.
Exercise discretion and maintain strict confidentiality when handling sensitive information and case-related records.
Maintain a professional appearance, positive attitude, and courteous demeanor in all interactions.
Complete all mandatory education and training requirements established by the State Ethics Commission.
Become familiar with and comply with all applicable Office Personnel Policies, particularly those concerning confidentiality, sexual harassment, a drug-free workplace, and the appropriate use of information technology resources.
Participate in training and professional development activities relevant to Office functions and responsibilities.
Interact respectfully and professionally with members of the public, judicial and law enforcement personnel, and Office staff.
Complete assigned work in a timely, accurate, thorough, and efficient manner.

Nice To Haves

Bilingual candidates encouraged to apply.

Responsibilities

Create a welcoming and positive first impression by maintaining a clean, organized, and professional reception area.
Answer, screen, and route incoming calls; take accurate messages and respond to general inquiries in a courteous and professional manner.
Greet and assist visitors, direct them to the appropriate individual or department, and ensure established security and visitor procedures are followed.
Maintain and coordinate the meeting calendar for visitors, appointments, and scheduled meetings.
Process incoming and outgoing mail, including FedEx and UPS packages, and receive and distribute incoming faxes.
Perform a variety of general clerical and administrative duties, including data entry, case file management, victim/witness correspondence, scanning, photocopying, printing, mailing, and filing.