Receptionist/Administrative Support Specialist

Ansay & Associates•Port Washington, WI

17h•Onsite

About The Position

Under the direction of the HR Operations Manager, this role provides cross-functional administrative support to help ensure efficient office operations and contribute to a productive and profitable organization. Key areas of responsibility include front desk coordination, accounts receivable assistance, human resources support, and event coordination.

Requirements

Associates degree desired and/or equivalent work experience
2+ years’ experience in providing administrative/office support
Strong business acumen with a thorough and detailed approach
Punctual, dependable and flexible
Interact with staff (at all levels) in a fast-paced environment, with an elevated level of professionalism, organization and confidentiality
Willingness to help customers, callers, visitors and coworkers, Courteous pleasant friendly nature
Provide prompt, efficient and courteous service for customers by directing calls
Command of the English language with pleasant and clear speaking voice
Possess an attention to detail, independent judgment along with keen decision-making skills
Solid working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint & Outlook), Internet/Search engines
Aptitude for learning new technology and software easily (i.e. IPads (Efficiency Apps), Zoom, Microsoft Teams, Electronic Whiteboards, Projectors)
Excellent interpersonal communication skills, both written and verbal.
Adept at establishing relationships with all parties involved, a team player.

Responsibilities

Provide administrative support to all departments – Personal Lines, Commercial Lines, Employee Benefits, and Support (Accounting, Marketing, IT and HR). Including, mail, calendar invites, meeting arrangements, etc.
Reception duties – Answer, screen, and direct incoming calls in a courteous and professional manner.
Greet and assist visitors, creating a welcoming and professional front office environment.
Assist with meeting(s) preparations and logistics
Process all incoming and outgoing mail – manual and electronic versions, including UPS & FedEx. Call in postage meter.
Electronic scanning and routing of various documents and forms, including daily mail
Ordering supplies, overseeing supply inventory
Manage incoming bank mail and process bills related to shipping and courier accounts.
Assist with the preparation and coordination of mass and special mailings.
Provide support to the Accounts Receivable function by entering payments and tracking balances
Assist the HR team with administrative tasks.
Support planning and execution of internal events, including employee engagement activities and company celebrations.
Perform other administrative duties and projects as deemed necessary
Provide help and support for the licensing team