Administrative Support
About The Position
At BHcare, we believe everyone deserves the opportunity to live a healthy, safe, and fulfilling life. Every day, our teams provide compassionate care and support to individuals and families across Connecticut through behavioral health, substance use, domestic violence, housing, and community-based services. We are seeking an Administrative Support professional who thrives in a fast-paced environment and is passionate about providing exceptional service to clients, families, and colleagues. This is a part-time, position, 22.5 hours per week, within our Children's Outpatient Clinic program. The schedule for this position is Monday, Tuesday, Wednesday from 1pm-7pm and Thursday from 1:30pm-7:30pm Candidates must reside in Connecticut to be eligible for this position.
Requirements
- High school diploma or equivalent required.
- Proficiency with Microsoft 365 and the ability to learn and navigate electronic health record (EHR) systems.
- Strong organizational, communication, and multitasking skills with the ability to manage competing priorities in a fast-paced environment.
- Experience providing professional customer service while maintaining confidentiality and accuracy.
Nice To Haves
- Minimum of two years of administrative, customer service, medical office, or related experience preferred.
Responsibilities
- Welcome clients and visitors, manage check-in processes, update client information, and support a positive clinic experience.
- Schedule appointments, maintain cancellation lists, backfill openings, and assist with provider calendars.
- Maintain accurate client records, documentation, releases, and electronic health record (EHR) information.
- Process insurance information, collect co-pays and other payments, and assist with record requests.
- Provide administrative support including correspondence, mail distribution, supply ordering, and front-office coordination.
- Collaborate with colleagues across clinic locations to ensure timely completion of daily administrative responsibilities.
Benefits
- medical, dental, and vision insurance
- paid time off
- company-observed holidays
- a retirement savings plan
- other fringe benefits
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
