Traffic Coordinator

Hoshizaki America • San Antonio, TX

1h

About The Position

The Traffic Coordinator coordinates shipping activities, including sales order processing for domestic and international shipments, while ensuring compliance with freight costs. The role supports timely production and delivery, maintains shipment and freight billing records for compliance, and works with internal teams, customers, vendors, carriers, and a third-party logistics provider to coordinate shipments and resolve inquiries. The position also creates team KPIs that contribute to the company’s overall efficiency.

Requirements

• High school diploma or GED equivalency.
• Computer literacy and knowledge of basic spreadsheet applications.
• Mathematical skills to measure and calculate the cubic volume of loads or containers.
• Knowledge of DOT specifications for shipping materials.
• Excellent communication skills and ability to collaborate efficiently.
• Detail-oriented, with the ability to communicate effectively with other departments.
• Experience in import/export shipping.
• Understanding of export requirements established by company needs.
• Ability to lift and move items up to 30 pounds.
• Legally authorized to work in the United States at the time of application and throughout employment without current or future employer-sponsored visa status.

Nice To Haves

• International export experience.
• Experience with 10-key data entry.
• 1–3 years of experience.

Responsibilities

• Generate and maintain daily shipment reports for JSOX compliance, ensuring shipments were delivered properly and costs were entered correctly.
• Monitor the freight billing cost report daily to ensure compliance.
• Monitor cross-border shipping requirements daily to support production needs and on-time performance.
• Issue sales order documentation and coordinate domestic and international shipments.
• Verify shipping information, route freight, and create bills of lading and shipping labels using the required computer system.
• Contact carriers and handle claims when necessary.
• Communicate with management, customer service, and vendors to expedite shipments, coordinate sales order changes, and follow up on customer inquiries.
• Invoice customers in accordance with Lancer sales order policy.
• Coordinate shipments with the 3PL company by email, Teams, or telephone.
• Create team KPIs used to support the company’s overall efficiency.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED