TMBC Sales
About The Position
The TMBC Sales associate performs selling and customer service activities to help Boat and ATV customers make informed buying decisions. The role focuses on creating a pleasant, productive shopping experience, maintaining current product knowledge, managing customer leads and follow-up, preparing and maintaining the showroom, and meeting individual and company sales goals. The associate also completes sales paperwork, coordinates with the Service Department to support seamless customer deliveries, participates in special events, and follows company policies and procedures. Other duties may be assigned, including temporary assignments in other areas of the store.
Requirements
- High school education or equivalent experience.
- Ability to calculate figures such as discounts and percentages.
- Ability to communicate in a friendly and professional manner with customers and associates.
- Ability to lift up to 50 pounds and stand for extended periods.
- Ability to establish and maintain effective working relationships with management, coworkers, and customers.
- Ability to operate a computer system and Point of Sale register system.
Responsibilities
- Provide friendly, timely customer service and engage customers entering the department.
- Determine customers’ boating and ATV needs and provide information to support informed buying decisions.
- Maintain current product knowledge using available resources, including brochures, the Internet, and training meetings.
- Stay informed about advertised items, pricing structures, promotions, and selling skills guidance.
- Work cooperatively with the Service Department to ensure seamless customer deliveries.
- Maintain the confidentiality of sensitive and personal information.
- Prepare the showroom each morning, ensuring signage meets presentation standards and products are clean, presentable, and sellable; maintain product cleanliness and integrity throughout the day.
- Generate and manage leads and prospects in the provided CRM tool, entering new customers and documenting follow-up activities and daily tasks before and after sales.
- Participate in special events, including boat shows and parking lot events.
- Complete all paperwork required for the selling process accurately.
- Meet and exceed individual monthly sales goals and achieve company monthly sales goals.
- Maintain a clean and professional work area.
- Follow all company policies and procedures.
- Perform other duties and assignments as needed, including temporary assignments in other store areas.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Medical benefits
- Dental benefits
- Vision benefits
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
