Sales Trainee Sales - Inside Sales

Builders FirstSource•Surprise, AZ

About The Position

The Sales Trainee develops the industry-specific knowledge and experience needed to advance to an Outside Sales Representative role. The trainee may rotate through departments to learn industry knowledge, functional processes, practices, and sales techniques. The position is not eligible for sales commissions. Successful trainees typically transition to the OSR I role in about 90–180 days. Training and progressively responsible assignments may include yard operations, production, dispatch and scheduling, delivery, inside sales, and learning the outside sales role. The trainee accompanies Outside Sales Representatives or a Sales Manager on customer calls, handles assigned inside-sales and counter responsibilities, and performs assigned outside-sales activities. The role has no supervisory responsibilities. The work takes place in typical office environments and outside locations subject to temperature and weather variations. Work is performed at company and customer sites and involves driving to customer locations. Physical demands include frequently lifting and carrying up to 25 pounds and occasionally up to 80 pounds; specific tasks may also involve climbing, lifting, pushing, or kneeling.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus 0–2 years of related industry operations or sales experience, or an equivalent combination of education and experience.
Strong customer service skills in face-to-face and telephone interactions.
Good mathematical aptitude.
Strong verbal and written communication skills.
Solid interpersonal skills, including tact and influencing skills with internal and external contacts.
Good computer aptitude, particularly with Microsoft Office (Outlook, Word, and Excel) and ERP applications.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.
May need to perform tasks involving climbing, lifting, pushing, or kneeling.
Work involves driving to customer locations.

Nice To Haves

Previous selling experience is helpful.

Responsibilities

Receive training and perform progressively responsible duties in areas such as yard operations, production, dispatch, scheduling, delivery, and inside sales while learning the outside sales role.
Accompany Outside Sales Representatives or a Sales Manager on customer calls to learn effective sales and customer service techniques.
Perform assigned inside-sales and counter duties, including answering phones and taking orders.
Perform assigned outside-sales duties, including preparing takeoffs, taking and processing orders, obtaining signatures on tickets, and making sales calls to new and existing customers.
Set individual performance goals and monitor progress with assigned management and trainers.
Participate in and complete assigned sales training programs.
Understand and follow safety procedures and practices, and help ensure employees observe them to prevent injuries or damage.
May conduct periodic safety meetings and solicit recommendations for improving safety procedures.
Perform other duties as assigned.