Title Specialist

Reprise Financial•,
•$21 - $23•Onsite

About The Position

The Title Specialist is part of Reprise Financial’s Titles Department and provides customer service while processing vehicle title documentation. The role secures and manages documents needed to establish liens in favor of Reprise Financial on collateralized auto loans. It is based at the company’s office in Irving, Texas, and offers a salary of $20 to $21, depending on relevant experience, plus eligibility for a variable annual bonus based on company and individual performance.

Requirements

  • High school diploma or GED equivalent.
  • Strong attention to detail and organizational skills.
  • Excellent critical-thinking and problem-solving abilities.
  • Team-oriented and collaborative mindset.
  • Clear and professional communication skills.
  • Customer-service focus and a helpful, solution-driven approach.
  • Comfort navigating digital tools and systems.
  • Strong proficiency in Microsoft Excel and the Microsoft Office Suite.
  • Must be based at the company office in Irving, Texas.

Nice To Haves

  • 1–3 years of experience in financial services; lending experience preferred.

Responsibilities

  • Handle vehicle titles and accompanying lien placement documents.
  • Assemble and prepare complete lien perfection state title packages for third-party processing.
  • Complete assigned tasks in a timely and accurate manner.
  • Contact customers when additional documentation is needed to complete state title processing.
  • Follow up with banks and third parties on mailed and pending title documents.
  • Respond to customer inquiries about current loan and title statuses.
  • Communicate with DMVs and financial institutions to verify title and registration details.
  • Collaborate with team members to prioritize daily tasks and support ongoing projects.
  • Update internal systems with the latest title and loan statuses.
  • Use third-party systems to track lien status and tasks.
  • Receive, sort, and distribute incoming mail.
  • Ensure compliance with regulatory standards and policies.
  • Use computer skills to navigate internal systems, manage documentation, and support daily operations.
  • Partner with internal departments and cross-functional teams to support operational goals, improve processes, and achieve organizational objectives.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Employer contributions to a Health Savings Account (HSA).
  • Access to an Employee Assistance Program (EAP).
  • 401(k) program with a Safe Harbor Match: 100% of the first 3% and 50% of the next 2%.
  • Accrued time off, company holidays, sick time, and three floating holidays.
  • 12 weeks of paid parental leave.
  • Variable annual bonus based on company and individual performance.
  • Robust technology package.
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