Title Specialist II

Cox Enterprises • Bridgeton, MO

1d • $18 - $27 • Onsite

About The Position

The Title Specialist II reviews vehicle titles and supporting documentation for accuracy, negotiability, and compliance with state-specific requirements. The role handles title assignments, reassignments, releases, and applications for duplicate, corrected, and new titles. It also researches and resolves title discrepancies, ownership issues, liens, and other concerns, while serving as a primary contact for client title inquiries and working with DMV, BMV, and other regulatory agencies.

The position monitors title aging and follows procedures for timely title acquisition and release, reviews client documentation and title release requests, posts state fees, submits state-work payment and check requests through Oracle and other designated systems, and maintains accurate transaction records. The specialist is expected to stay current on state title regulations and departmental policies. This is an individual contributor role with no remote option and a day shift.

Requirements

• High School Diploma or GED and 3 years of experience in a related field; alternatively, a degree or certification beyond high school in a related discipline with up to 1 year of experience, or 5 years of experience in a related field.
• Previous experience working with DMV/BMV regulations and title documentation.
• Strong knowledge of vehicle title processing, title laws, and state-specific title requirements.
• Ability to identify title brands, liens, ownership discrepancies, and other notations affecting title negotiability.
• Excellent organizational skills, accuracy, and attention to detail.
• Strong analytical and problem-solving abilities, including the ability to independently resolve complex title issues.
• Effective verbal and written communication skills and a customer-focused approach.
• Proficient keyboarding and 10-key data entry skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to sit, stand, and work at a computer for extended periods.
• Ability to perform repetitive data entry and document handling tasks.
• Ability to occasionally lift and move files or documents weighing up to 20 pounds.
• Must clear a pre-employment drug test. The company does not currently test for marijuana pre-employment for this position; its drug-free workplace policy prohibits possession, use, or being under the influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles.
• Must currently be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.

Responsibilities

• Review vehicle titles and supporting documents for accuracy, negotiability, and compliance with state-specific requirements.
• Execute title assignments, reassignments, and releases for buyers and sellers.
• Prepare and submit applications for duplicate, corrected, and new titles on behalf of clients.
• Complete repossession affidavits, correction affidavits, and other title-related documentation.
• Research, troubleshoot, and resolve title discrepancies, ownership issues, and lien-related concerns.
• Serve as the primary contact for client inquiries about title status, requirements, and title-related concerns, escalating issues when appropriate.
• Communicate and collaborate with DMV, BMV, and other regulatory agencies to resolve title matters.
• Monitor title aging reports and follow procedures to ensure timely title acquisition and release.
• Process and review client-submitted documentation to facilitate title follow-up and resolution.
• Evaluate title release requests and determine appropriate actions under company policies and state regulations.
• Post state fees and related charges accurately to vehicle records.
• Submit payment and check requests for state work through Oracle and other designated systems.
• Maintain accurate records and documentation of title transactions and communications.
• Stay current on title regulations, state requirements, and departmental policies and procedures.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays throughout the calendar year.
• Additional paid time off for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential health care insurance, including medical, dental, and vision.
• Potential retirement planning through a 401(k).
• Potential sick leave, parental leave, flexible vacation/wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED