Title Specialist II (Manheim)

Cox Communications•Honolulu, HI

1d•Onsite

About The Position

The Title Specialist II ensures accurate and efficient processing of vehicle titles for vehicles sold by the auction. The role verifies title information, maintains knowledge of current vehicle-title laws and regulations, and works with customers, dealers, and regulatory agencies to resolve title issues. The position is based in an office setting at a specified Cox location, with no remote work option. The work shift is day shift, and overtime may be required when business needs dictate. The role also supports title and check audits, issues gate passes for no-sale vehicles and purchases, and visibly demonstrates the company’s safety commitment by following safety and health procedures and participating in aligned safety activities. Other duties may be assigned by management. Employment requires clearing a pre-employment drug test. The role does not require a pre-employment marijuana test, but prohibits the possession, use, or influence of drugs illegal under federal or state law during work hours, on company property, or in company vehicles.

Requirements

High school diploma or GED and three years of experience in a related field; alternatively, a degree or certification beyond a high school diploma/GED in a related discipline with up to one year of experience, or five years of experience in a related field.
At least two years of related experience in the auction or automobile industry, or at a Department of Motor Vehicles.
Effective communication skills.
Good problem-solving and organizational skills.
Basic computer software skills.
Ability to clear a pre-employment drug test.
Currently authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
Vision abilities including close vision, distance vision, and depth perception.

Nice To Haves

Notary seals and stamps.

Responsibilities

Process and reassign titles for vehicles sold by the auction.
Examine vehicle titles for accuracy and conformity to requirements.
Verify that a title will be accepted in the state where it is filed.
Confirm title VIN numbers, odometer readings, lien releases, and other title details are accurate and that titles have not been altered.
Determine whether title documents are negotiable and assess them for potential fraud.
Report title discrepancies.
Resolve titling issues by interacting with customers, dealers, and regulatory agencies.
Work with a manager or supervisor to negotiate price adjustments between buyers and sellers for title problems, if necessary.
Maintain knowledge of current DMV laws and regulations related to vehicle titles and interpret titling regulations in each state where vehicles are processed.
Run outstanding-title reports, review them, and contact sellers regarding outstanding titles.
Issue gate passes for no-sale vehicles and purchases.
Assist with title and check audits.
Follow safety and health procedures, model related behaviors, and participate in safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.

Benefits

At least 16 hours of paid time off per month.
Seven paid holidays per calendar year.
Bereavement leave.
Time off to vote.
Jury duty leave.
Volunteer time off.
Military leave.
Parental leave.
Potential health care insurance, including medical, dental, and vision coverage.
Potential retirement planning through a 401(k).
Potential paid sick leave and flexible vacation/wellness days.