Title Specialist II (Manheim)

Cox Enterprises • Honolulu, HI

3d • $22 - $33 • Onsite

About The Position

The Title Specialist II ensures accurate and efficient processing of vehicle titles by verifying title information, maintaining knowledge of current vehicle-title laws, and working with customers and regulatory agencies to resolve title issues. This role processes titles for vehicles sold by the auction, evaluates title documents for accuracy, conformity, negotiability, and potential fraud, and reports discrepancies. The position also handles title-related follow-up, gate passes, and audits while following company safety procedures. Work is performed in an office setting at a specified Cox location; there is no remote option. The role is on the day shift, does not require travel, and may require overtime when business needs dictate.

Requirements

• High school diploma or GED and three years of experience in a related field; alternatively, a related degree or certification beyond high school/GED and up to one year of experience, or five years of related experience.
• At least two years of related experience in the auction or automobile industry or at a Department of Motor Vehicles.
• Effective communication skills.
• Good problem-solving and organizational skills.
• Basic computer software skills.
• Vision abilities including close, distance, and depth perception.
• Must be authorized to work in the United States for any employer without current or future sponsorship; OPT, CPT, STEM/OPT, and visa sponsorship are not available.
• Must pass a pre-employment drug test. The company does not currently test for marijuana for this position.

Nice To Haves

• Notary seals and stamps preferred.

Responsibilities

• Process and reassign titles for vehicles sold by the auction.
• Examine vehicle titles for accuracy and compliance with requirements, including verifying state acceptance, VIN, odometer reading, lien releases, and alterations.
• Determine whether title documents are negotiable, assess potential fraud, and report discrepancies.
• Resolve titling issues by interacting with customers, dealers, and regulatory agencies.
• Work with a manager or supervisor to negotiate a price adjustment between buyer and seller when a title problem requires it.
• Maintain knowledge of current DMV laws and regulations related to vehicle titles and interpret titling regulations for each state where vehicles are processed.
• Run outstanding-title reports, review them, and contact sellers about outstanding titles.
• Issue gate passes for no-sale vehicles and purchases.
• Assist with title and check audits.
• Follow safety and health procedures, model safe behaviors, and participate in safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.
• Work overtime, potentially more than 40 hours per week, when business needs dictate.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid leave for bereavement, voting, jury duty, volunteering, military leave, and parental leave.
• Potential benefits may include medical, dental, and vision insurance; 401(k) retirement planning; sick leave; parental leave; and flexible vacation, wellness days, and/or PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED