Title Specialist II

Cox Communications • Bridgeton, MO

3d • Onsite

About The Position

Cox Automotive is hiring a Title Specialist II to review, process, and resolve vehicle title matters. The role ensures title documents are accurate, negotiable, and compliant with state-specific requirements; processes title assignments and applications; and works with clients and regulatory agencies to address title discrepancies, ownership issues, liens, and release requests. The position is an individual contributor role with no remote work option and requires working at a specified Cox location. The work shift is day shift.

The specialist maintains records of title transactions and communications, monitors title aging, posts state fees, and submits payment and check requests through Oracle and other designated systems. The role also requires staying current on title regulations and departmental procedures, managing competing priorities, and providing customer-focused support. Candidates must be authorized to work in the United States without current or future sponsorship and must clear a pre-employment drug test.

Requirements

• High school diploma or GED and 3 years of experience in a related field; alternatively, a related degree or certification beyond high school with up to 1 year of experience, or 5 years of related experience.
• Previous experience working with DMV/BMV regulations and title documentation.
• Strong knowledge of vehicle title processing, title laws, and state-specific title requirements.
• Ability to identify title brands, liens, ownership discrepancies, and other notations affecting title negotiability.
• Strong organizational skills, accuracy, and attention to detail.
• Analytical and problem-solving abilities, including the capability to independently resolve complex title issues.
• Effective verbal and written communication skills and a customer-focused approach.
• Proficient keyboarding and 10-key data entry skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to sit, stand, and work at a computer for extended periods; perform repetitive data entry and document handling; and occasionally lift or move files or documents up to 20 pounds.
• Must clear a pre-employment drug test.
• Must be authorized to work in the United States for any employer without current or future sponsorship.

Responsibilities

• Review vehicle titles and supporting documentation for accuracy, negotiability, and compliance with state-specific requirements.
• Execute title assignments, reassignments, and releases for buyers and sellers.
• Prepare and submit applications for duplicate, corrected, and new titles on behalf of clients.
• Complete repossession affidavits, correction affidavits, and other required title-related documentation.
• Research, troubleshoot, and resolve title discrepancies, ownership issues, and lien-related concerns.
• Serve as the primary contact for client inquiries about title status, requirements, and related concerns, escalating issues when appropriate.
• Communicate and collaborate with DMV, BMV, and other regulatory agencies to resolve title matters.
• Monitor title aging reports and follow established procedures to ensure timely title acquisition and release.
• Process and review client-submitted documentation to facilitate title follow-up and resolution.
• Evaluate title release requests and determine appropriate actions in accordance with company policies and state regulations.
• Accurately post state fees and related charges to vehicle records.
• Submit payment and check requests for state work through Oracle and other designated systems.
• Maintain accurate records and documentation of title transactions and communications.
• Stay current on title regulations, state requirements, and departmental policies and procedures.

Benefits

• At least 16 hours of paid time off per month.
• Seven paid holidays per calendar year.
• Additional paid time off for bereavement leave, voting, jury duty, volunteer time, military leave, and parental leave.
• Benefits may include medical, dental, and vision insurance.
• Benefits may include a 401(k) retirement plan.
• Benefits may include sick leave, parental leave, flexible vacation or wellness days, and PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED