Title Clerk

Trak Group•West Chester, OH

24d•Onsite

About The Position

Trak group is partnering with a growing automotive dealership in West Chester, Ohio, to hire a detail-oriented Title Clerk for its Shared Services team. The role supports the accounting department by processing vehicle titles, maintaining accurate documentation, researching missing titles, and completing resale title transactions on time. The position is 100% in-office and offers an opportunity to grow within an automotive accounting department. Previous dealership experience is preferred but not required. The schedule is Monday through Friday, with 8-hour shifts starting between 7:00 AM and 9:00 AM. Occasional overtime may be needed.

Requirements

Strong organizational skills and ability to manage high volumes of paperwork and transactions.
Excellent attention to detail and accuracy.
Ability to maintain complete and accurate records.
Strong critical-thinking and problem-solving skills.
Ability to work independently and take initiative.
Strong time management and prioritization skills.
Dependable with a consistent attendance record.
Positive attitude and team-oriented mindset.
Ability to communicate effectively with internal departments and external contacts.
Comfort working in a fast-paced office environment.
Willingness to learn automotive title processing procedures and dealership systems.

Nice To Haves

Previous automotive dealership office or accounting experience.
Experience processing vehicle titles, registrations, or resale documentation.
Familiarity with Dealerbuilt DMS or similar dealership management systems.
Experience researching missing titles or communicating with financial institutions.
Proficiency with Microsoft Excel, Word, and Outlook.
Experience handling high-volume administrative or accounting documentation.
Interest in professional growth and future leadership opportunities.

Responsibilities

Organize, maintain, and file title paperwork for trade-ins, curbside purchases, and auction vehicles.
Enter and update vehicle title status notes and comments in the Dealerbuilt Dealer Management System (DMS).
Match received titles with corresponding vehicle paperwork and documentation.
Prepare and manually complete title application forms for submission to the County Title Office.
Process returned resale titles, update system records, and complete applicable fee payments.
Maintain accurate and organized vehicle title files.
Research and resolve missing title issues by contacting financial institutions and other appropriate parties.
Generate and review weekly title status reports for accuracy and completeness.
Correct title status discrepancies and communicate updates to dealership personnel.
Collaborate with dealership staff to obtain missing documentation and resolve outstanding title issues.
Assist Retail and Lease Title Clerks with titling, registration, and related administrative responsibilities as needed.
Prepare completed documents for customer mailing.
Support additional accounting and administrative tasks as assigned.