Title Clerk

Bob Ruth Ford•Dillsburg, PA

34d•Onsite

About The Position

The Title Clerk works independently to document, process, ensure legal compliance, and provide customer communication to ensure accurate titling (ownership) records for the receipt and sale of every vehicle handled by the dealership. This includes out-of-state deals, troubleshooting of titling problems, creating promissory lien notes, and all other analysis and decision-making relative to the titling process. Overall, this involves ensuring that vehicle titles are managed in a timely and correct manner so that new vehicle owners, including the financial organizations that loan money, are given proper ownership records in accordance with PA State Department of Motor Vehicle regulations.

Requirements

A high school diploma or equivalent
Designation as a Notary Public
A good work ethic and solid organizational skills
Ability to demonstrate a strong attention to detail in a highly regulated and deadline-oriented environment
A working knowledge of MS Word, MS Excel
The ability to demonstrate tact, professionalism, and a sense of urgency in a challenging, high volume and fast-paced environment
Title clerk experience with a dealership
A strong working knowledge of a majority of the following: PA DMV Regulations, Registration applications, administrative support of auction purchasing activity, completion of promissory lien notes, and the processing of title corrections and out of state titles

Responsibilities

Document, process, and ensure legal compliance for vehicle titling.
Provide customer communication regarding titling.
Handle out-of-state deals and troubleshoot titling problems.
Create promissory lien notes.
Perform analysis and decision-making relative to the titling process.
Prepare internal records and legal documents for the Commonwealth of Pennsylvania Department of Transportation in support of motor vehicle sales and purchase transactions.
Process tax and title documents for new, used, and trade-in vehicles.
Resolve problems related to titling issues, including corrections, refunds, and obtaining duplicate titles.
Maintain dealership files, logs, and customer folders.
Track titles to ensure they are received by the dealership.
Communicate with customers, Sales Managers, and financial institutions.
Oversee mailing/delivery of contracts, checks, tags, titles, and related paperwork.
Complete paperwork for dealer trades, loaner cars, repossessions, and court orders.
Serve as a backup to other office positions and train office personnel in basic titling duties.
Other duties as assigned.