Title Clerk

Landmark Credit Union•Brookfield, WI

About The Position

The Title Clerk primarily processes high volumes of checks. The role also involves corresponding with members, performing miscellaneous administrative duties, occasionally covering the reception desk, and assisting the Purchasing function as needed. This position reports to the manager of the Payments function.

Requirements

  • High school graduation or equivalent.
  • Ability to process high volumes of items and post them accurately and efficiently.
  • Valid driver's license.
  • Ability to comfortably lift at least 25 pounds.
  • Experience with, or ability to gain proficiency in, all programs and systems used for the job.
  • Excellent oral and written communication, problem-solving, and organizational skills, and ability to work independently.
  • Ability to exercise independent judgment in various situations while maintaining a high degree of confidentiality.
  • Thorough understanding of company policies and procedures relevant to the position, and ability to understand and comply with applicable job-related state and federal laws and regulations.

Responsibilities

  • Open and sort mail; process checks received daily, post payments, scan work, and prepare checks for deposit.
  • Process mobile and remote deposits made by members through electronic channels, verify their legitimacy, and ensure submitted information is correct.
  • Send correspondence to members regarding payments as needed.
  • Assist with balancing and closing the department at the end of the business day.
  • Occasionally cover the administrative building reception desk by greeting visitors, maintaining the visitor log, and directing deliveries.
  • Assist Purchasing staff as needed, including verifying incoming office-supply counts, stocking orders, and filling outgoing orders.
  • Occasionally pick up mail and payments from the local post office.
  • Perform other duties as assigned.
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