Titan Lead Field Service Engineer - Integration & Training Specialist

AeroVironment•Huntsville, AL

6d•$111,500 - $170,000

About The Position

The Titan Lead Field Service Engineer - Integration & Training Specialist is a senior hybrid role that extends beyond traditional field support into engineering coordination, system integration, technical documentation ownership, and training development. The role bridges engineering, field operations, and customer mission execution to help ensure Titan_MS systems remain mission-ready while shaping how they are sustained, integrated, and taught. The Lead FSE provides technical ownership and leadership within the Titan field services team. The position leads integration activities, refines technical procedures, supports ITAR compliance, and develops training that affects operator effectiveness and system performance. It also provides senior technical support for deployments, customer engagements, system sustainment, and engineering collaboration.

Requirements

Degree in Engineering, Electronics, IT, or equivalent experience.
Experience supporting complex electronic or RF-based systems in field or operational environments.
Advanced troubleshooting skills across hardware, software, networking, and RF domains.
Working knowledge of IP networking, communications protocols, and system integration principles.
Experience with configuration management, software version control, and system updates.
Ability to interpret schematics, drawings, and engineering documentation.
Ability to travel extensively, domestically and internationally.
Ability to obtain and maintain required security clearances.
Strong communication skills, attention to detail, and engineering professionalism.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Must qualify as a U.S. person under ITAR/EAR or be eligible for an export license; some positions may require current U.S. citizenship due to contract requirements.

Nice To Haves

Advanced technical training or degree.
Experience with RF systems, EW, radar, or C_UAS technologies.
Familiarity with Linux, embedded systems, or scripting/automation tools.
Experience with spectrum analyzers, signal generators, oscilloscopes, or similar equipment.
Prior defense/aerospace operational support experience.
International customer support experience.
Networking or electronics certifications, such as CCNA.
Experience delivering technical training and developing curriculum.
Understanding of system lifecycle support, sustainment, and logistics.

Responsibilities

Lead installation, configuration, maintenance, and repair of Titan_MS RF/C_UAS systems.
Diagnose complex hardware, software, networking, and RF issues using advanced test equipment.
Conduct system validation, acceptance testing, and readiness checks in coordination with engineering.
Provide engineering-level feedback on system performance, failure modes, and sustainment needs.
Support domestic and international deployments, including austere environments, as the senior technical representative.
Lead integration efforts with customer systems, third-party equipment, and evolving Titan_MS software baselines.
Manage software updates, patches, configuration control, and version tracking with engineering oversight.
Participate in engineering design reviews, integration testing, and sustainment planning.
Identify systemic issues, propose engineering solutions, and drive corrective actions across teams.
Serve as the field engineering liaison, ensuring deployed realities inform engineering decisions.
Own and maintain technical documentation, including service reports, maintenance logs, configuration records, and integration procedures.
Develop and refine engineering-aligned FSE work instructions, troubleshooting guides, and assembly/disassembly procedures.
Support ITAR compliance activities, including classification lists, EOL kit documentation, and restricted component tracking.
Ensure documentation meets engineering, safety, security, and export-control requirements.
Design, update, and deliver operator and maintainer training for domestic and international customers.
Consolidate AV, Teledyne, and engineering materials into unified, technically accurate curriculum.
Lead technical briefings, hands-on instruction, and scenario-based training for varied skill levels.
Maintain and update the Titan FSE Support Plan, training artifacts, and ITAR-restricted component lists.
Ensure training reflects engineering intent, system updates, and evolving mission requirements.
Serve as the senior technical advisor to operators, maintainers, and leadership.
Mentor junior FSEs and support their technical development.
Communicate complex engineering concepts clearly to diverse audiences.
Build customer relationships and represent AV with professionalism and technical credibility.
Capture customer feedback and translate it into actionable engineering inputs.