Titan Lead Field Service Engineer - Integration & Training Specialist

AeroVironment•Huntsville, AL

About The Position

The Titan Lead Field Service Engineer - Integration & Training Specialist is a senior hybrid role spanning field support, engineering coordination, system integration, technical documentation, and training development. The role serves as a technical bridge between engineering, field operations, and customer mission execution, helping ensure Titan_MS systems remain mission-ready while influencing how they are sustained, integrated, and taught. It is intended for an experienced field service engineer seeking greater technical ownership and a leadership role within the Titan field services team. The position leads integration activities, refines technical procedures, supports ITAR compliance, and develops training to improve operator effectiveness and system performance. It provides senior technical support for Titan_MS RF/C_UAS systems, including installation, configuration, maintenance, repair, validation, and readiness checks. The role also supports domestic and international deployments, including austere environments, and collaborates with engineering on system performance, integration, updates, sustainment, and corrective actions. The Lead FSE owns technical documentation and configuration records, supports export-control and ITAR-related documentation, and develops and delivers operator and maintainer training. The role serves as a technical advisor to customers and leadership, mentors junior field service engineers, and translates customer feedback and deployed system experience into actionable engineering input. Extensive domestic and international travel is required. Applicants must qualify as a U.S. person under ITAR/EAR or be eligible for an export license; some positions may require current U.S. citizenship due to contract requirements. The position requires a Secret clearance level.

Requirements

Degree in Engineering, Electronics, IT, or equivalent experience.
Experience supporting complex electronic or RF-based systems in field or operational environments.
Advanced troubleshooting skills across hardware, software, networking, and RF domains.
Working knowledge of IP networking, communications protocols, and system integration principles.
Experience with configuration management, software version control, and system updates.
Ability to interpret schematics, drawings, and engineering documentation.
Ability to travel extensively, domestically and internationally.
Ability to obtain and maintain required security clearances.
Strong communication skills, attention to detail, and engineering professionalism.
Proficiency with Microsoft Office, including Excel, Word, and PowerPoint.
Must qualify as a U.S. person under ITAR/EAR or be a person eligible for an export license; some positions may require current U.S. citizenship due to contract requirements.
Secret clearance level.

Nice To Haves

Advanced technical training or degree.
Experience with RF systems, EW, radar, or C_UAS technologies.
Familiarity with Linux, embedded systems, or scripting/automation tools.
Experience with spectrum analyzers, signal generators, oscilloscopes, or similar equipment.
Prior defense or aerospace operational support experience.
International customer support experience.
Networking or electronics certifications, such as CCNA.
Experience delivering technical training and developing curricula.
Understanding of system lifecycle support, sustainment, and logistics.

Responsibilities

Lead installation, configuration, maintenance, and repair of Titan_MS RF/C_UAS systems.
Independently diagnose complex hardware, software, networking, and RF issues using advanced test equipment.
Conduct system validation, acceptance testing, and readiness checks in coordination with engineering.
Provide engineering-level feedback on system performance, failure modes, and sustainment needs.
Support domestic and international deployments, including austere environments, as the senior technical representative.
Lead integration with customer systems, third-party equipment, and evolving Titan_MS software baselines.
Manage software updates, patches, configuration control, and version tracking with engineering oversight.
Participate in engineering design reviews, integration testing, and sustainment planning.
Identify systemic issues, propose engineering solutions, and drive corrective actions across teams.
Serve as the field engineering liaison, ensuring deployed realities inform engineering decisions.
Own and maintain technical documentation, including service reports, maintenance logs, configuration records, and integration procedures.
Develop and refine engineering-aligned FSE work instructions, troubleshooting guides, and assembly/disassembly procedures.
Support ITAR compliance activities, including classification lists, EOL kit documentation, and restricted component tracking.
Ensure documentation meets engineering, safety, security, and export-control requirements.
Design, update, and deliver operator and maintainer training for domestic and international customers.
Consolidate AV, Teledyne, and engineering materials into unified, technically accurate curricula.
Lead technical briefings, hands-on instruction, and scenario-based training for varied skill levels.
Maintain and update the Titan FSE Support Plan, training artifacts, and ITAR-restricted component lists.
Ensure training reflects engineering intent, system updates, and evolving mission requirements.
Serve as senior technical advisor to operators, maintainers, and leadership.
Mentor junior FSEs and support their technical development.
Communicate complex engineering concepts clearly to diverse audiences.
Build customer relationships and represent AV with professionalism and technical credibility.
Capture customer feedback and translate it into actionable engineering inputs.