About The Position

Responsible for assisting members in selecting and purchasing tires; properly installing and repairing tires; completing tire bay documentation; and maintaining tire bay policies and procedures. The role also supports club policies, procedures, and compliance while helping provide a safe, positive, and inclusive environment for members and team members. Team members are expected to deliver service excellence, follow GOLD Member and Club Standards, work collaboratively, maintain a friendly attitude, and understand how consistent execution affects department performance.

Requirements

  • Must be at least 18 years of age.
  • Valid driver’s license and ability to drive vehicles with automatic and manual transmissions.
  • Strong interpersonal skills.
  • Basic computer skills or willingness to learn basic computer skills.
  • Must pass Michelin training levels one through four within three months of hire.
  • Ability to lift over 50 pounds with assistance.
  • Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

  • Prior tire installation experience preferred.

Responsibilities

  • Assist members with tire selection and purchase, including verifying tire sizes for their vehicles.
  • Install tires by mounting, dismounting, rotating, and balancing them; perform tire repairs as needed.
  • Complete tire bay scheduling data and documentation for sales and service orders.
  • Provide knowledgeable service to members at the tire desk and coordinate with the Home Office about member tire needs as needed.
  • Understand and use available special-order tire programs appropriately.
  • Maintain an accurate and complete supply inventory.
  • Maintain a clean and professional tire bay and waiting area, and merchandise tire displays and automotive products.
  • Dispose of tires properly and fill propane tanks as needed when certified under DOT requirements.
  • Comply with safety and cleanliness standards and use tire bay equipment properly.
  • Follow club policies and procedures and support compliance.
  • Deliver member service, address or escalate concerns, and help maintain a safe and positive environment.
  • Work as part of a team to meet GOLD Member and Club Standards, including keeping items stocked, promotional plans executed, signage accurate, and areas clean and organized.
  • Access and read production or financial performance reporting for the department.
  • Attend work regularly and predictably; perform other assigned duties, including work in other departments as needed.

Benefits

  • Weekly pay.
  • Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan allowing eligible team members to purchase BJ’s common stock at a 15% discount through after-tax payroll deductions.
  • $1,000 sign-on bonus.
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