(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver a positive member experience. You will collaborate with associates to meet members’ expectations, apply tire and battery service standards, and contribute to safe and compliant department operations. The role includes using department tools, equipment, digital systems, and handheld technology to support service and sales, make informed business decisions, and respond to safety alerts, product information, and training. You will assist members with purchasing decisions, handle transactions and inventory-related tasks, maintain required records, and communicate equipment or supply needs, complaints, hazards, and other operational concerns. You will support and mentor team members, model respectful and high-quality service, and uphold company policies, ethics, and compliance standards. Walmart and Sam’s Club describe their workplace values as respecting individuals, acting with integrity, serving customers and members, and striving for excellence.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
- Educate associates on tools, tasks, and resources; mentor and assist with training team members.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Use digital tools, handheld technology, and systems to support sales, improve the service experience, respond to safety alerts and product information, and make business decisions.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory, audit, safety, and compliance standards; complete required paperwork, logs, and documentation.
- Report TBC complaints, safety hazards, and problems with products, services, or work areas.
- Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Model respectful, supportive, and team-oriented conduct; help develop and mentor others.
- Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
- Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and adapt to change and feedback.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefits, including tuition, books, and fees for eligible programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
