(USA) Tire & Battery Technician - Automotive

Walmart•Norman, OK

20d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, working collaboratively with associates to meet members’ expectations. The role involves supporting sales and service requests, maintaining equipment and inventory, processing transactions, helping members make purchasing decisions, and contributing to a safe, compliant, and welcoming workplace. You also help train and mentor team members and use digital tools to support sales, service, safety, and associate engagement.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, and work areas; complete required paperwork, logs, and documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, promote a respectful and supportive team environment, and help train and develop associates.
Follow company policies, procedures, ethics, and integrity standards; complete assignments and priorities using policies, data, and resources.
Communicate progress and information, identify priorities and deadlines, recommend improvements, and adapt to change and feedback.
Support a culture of belonging, accountability, continuous improvement, and customer-first service.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit program for eligible full-time and part-time associates, covering tuition, books, and fees for listed programs.