(USA) Tire & Battery Technician - Automotive

Walmart • Round Rock, TX

14d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet member expectations. The role includes advising members, supporting sales and service requests, operating equipment and point-of-sale systems, maintaining inventory and documentation, and helping ensure a safe, compliant, and high-quality service experience.

Technicians collaborate with and mentor team members, share knowledge of tools and procedures, and use digital tools and handheld systems to support sales, service, safety, and training. They monitor equipment, tools, supplies, returns, and special orders; process transactions; address member concerns; and report hazards, complaints, and product or service issues. The role also requires following company policies, ethics and integrity standards, and workplace safety and compliance requirements, while contributing to a respectful, inclusive, and team-oriented workplace.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, business decisions, and training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and follow audit, safety, and compliance standards.
• Report TBC complaints, safety hazards, and problems with products, services, and work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and respectful, supportive, team-oriented behavior; assist with training team members.
• Follow company policies, procedures, standards of ethics and integrity, and applicable action plans; use the Open Door Policy.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Support an inclusive workplace, build trusting relationships, help develop and mentor others, and recognize their contributions.
• Put customers and members first, make decisions using reliable information, and pursue continuous improvement while adapting to change.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed