(USA) Tire & Battery Technician - Automotive

Walmart • Lima, OH

14d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in both the sales and service areas of the department. You work collaboratively with other associates to meet members’ expectations and deliver quality service. The role involves supporting tire and battery sales and services, advising members, using department equipment and digital tools, and maintaining inventory, safety, and compliance standards.

The technician contributes to a respectful, supportive, and team-oriented workplace by collaborating with and mentoring associates, sharing knowledge, and helping train team members. The role also includes completing required documentation and training, following company policies and ethical standards, and adapting to new tools, technologies, and changes in the work environment.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within a prescribed time period after receiving the position.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tool, and supply needs to the TBC Lead; track returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate; help train, develop, influence, and inspire associates in a respectful and team-oriented manner.
• Follow company policies, procedures, and ethics standards; use the Open Door Policy and implement related action plans.
• Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Build trusting relationships, communicate positively, mentor others, recognize contributions, and support a culture of belonging and integrity.
• Put customers and members first, make decisions using reliable information, pursue continuous improvement, and adapt to change and new technologies.
• Complete all job-required training and assessments within the prescribed time period.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed