(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role involves serving members, supporting sales and service requests, and maintaining a safe, organized, and compliant work area. You will use knowledge of tire and battery products, service standards, safety protocols, equipment, and TPMS systems. You will use digital tools and systems to support service, sales, training, and business decisions. Duties also include operating registers, processing transactions, tracking inventory and orders, maintaining equipment and supplies, completing required documentation, and helping train and mentor associates. The position emphasizes respectful teamwork, integrity, customer and member service, continuous improvement, and compliance with company policies and standards. The listed hourly wage range is $20.00 to $28.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required training and assessments within the prescribed time period if selected.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests and educate, train, and mentor associates.
- Provide safe and efficient customer service while following safety and compliance protocols and tire and battery service guidelines.
- Demonstrate knowledge of tire and battery service standards, equipment operation, TPMS, product specifications, and seasonality.
- Use digital tools and systems to support sales, service, associate engagement, and timely business decisions.
- Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
- Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Model respectful, supportive, team-oriented behavior and high-quality member service; help develop and mentor associates.
- Follow company policies, procedures, and ethical standards, use the Open Door Policy, and complete work assignments according to priorities and expectations.
- Collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
- Support a culture of belonging, integrity, customer service, learning, and continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k).
- Stock purchase plan.
- Company-paid life insurance.
- Paid time off, including PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid Live Better U education benefits, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
