(USA) Tire & Battery Technician - Automotive

Walmart • Green Bay, WI

25d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas while helping deliver a positive member experience. You collaborate with associates to meet member expectations, support service requests, and maintain the department’s equipment, inventory, documentation, and safety standards. The role includes assisting members with purchasing decisions, processing transactions, and using digital tools and systems to support service and sales.

You follow company policies, procedures, ethics, and safety and compliance standards; communicate needs and issues to the Tire and Battery Center Lead; and help train and mentor team members. You are expected to contribute to a respectful, supportive, team-oriented workplace and provide high-quality service to members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor or assist in training new technicians and team members.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, tire pressure monitoring systems (TPMS), product specifications, and seasonality.
• Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
• Communicate equipment, tools, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and follow audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete required paperwork, logs, and other documentation; package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Complete work assignments and priorities using company policies, data, and resources; communicate progress and recommend improvements.
• Model respectful, supportive, and team-oriented behavior; develop, influence, and inspire others.
• Follow company policies, procedures, and standards of ethics and integrity, including use of the Open Door Policy.
• Support the company’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered for eligible associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed