(USA) Tire & Battery Technician - Automotive

Walmart•Santa Clarita, CA

23d•Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You collaborate with associates to meet members’ expectations, support sales and service requests, and help maintain safe, compliant, and effective operations. The role involves using service equipment and digital tools, processing transactions, monitoring inventory and orders, maintaining the physical work area, documenting work, and assisting members with purchasing decisions and concerns. You are expected to demonstrate knowledge of tire and battery safety and compliance protocols, industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. You also support other associates by sharing knowledge, mentoring and training team members, and modeling respectful, supportive, and high-quality service. The position requires a valid state-issued driver’s license and completion of required training and assessments within the prescribed period. Applicants must be at least 18 years old.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and help ensure the club meets members’ expectations.
Educate associates about tools, tasks, and resources, and mentor or assist in training new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and uphold accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems involving products, services, or work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality member service and a respectful, supportive, team-oriented work style.
Follow company policies, procedures, ethics standards, and action plans; use the Open Door Policy as applicable.
Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Promote a culture of belonging, integrity, accountability, customer focus, learning, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education benefit through Live Better U, with eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Potential hourly premiums based on schedule, facility, season, or specific work performed.