(USA) Tire & Battery Technician - Automotive

Walmart • Greensboro, NC

22d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and work collaboratively with other associates to meet members’ expectations. The role includes helping members with purchasing decisions and service concerns, maintaining accurate inventory and required documentation, and supporting safe, compliant operations. Technicians use department equipment and digital tools, follow company policies and industry guidelines, and contribute to a respectful, supportive, team-oriented workplace.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and help mentor and train new technicians.
• Provide safe, efficient customer service and communicate effectively with members and coworkers.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, associate engagement, and business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and follow audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service, support a respectful and team-oriented working style, and help address roadblocks and train team members.
• Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy when applicable.
• Complete work assignments and priorities by collaborating with relevant partners, communicating progress, adapting to change and feedback, and recommending improvements.
• Support a culture of belonging, build trusting relationships, recognize others’ contributions, and help develop and mentor teammates.
• Put customers and members first, make informed decisions, and support continuous improvement and the adoption of new technologies and skills.

Benefits

• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase benefit.
• Company-paid life insurance.
• Paid time off, including PTO and/or PPTO for eligible uses such as vacation, sick leave, and holidays.
• Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including eligible tuition, books, and fees.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed