(USA) Tire & Battery Technician - Automotive - Part Time

Walmart•Temple, PA
•$20 - $28•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department and help deliver a positive member experience. You will collaborate with associates to meet member expectations, support sales and service requests, and maintain safe, compliant department operations. The role involves advising members, processing transactions, handling inventory and documentation, and using department tools and digital systems. You will also help train and mentor team members while demonstrating respectful, high-quality service.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
  • Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
  • Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make business decisions related to services, safety alerts, product information, applications, and training.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
  • Work in the physical department area and maintain accurate inventory, audit, safety, and compliance standards.
  • Report complaints, safety hazards, product or service problems, and work-area issues; complete required paperwork, logs, and documentation.
  • Package, label, and store merchandise in accordance with company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
  • Model high-quality service and products, advocate for the member experience, and help train, develop, and mentor team members.
  • Follow company policies, procedures, ethics, and integrity standards; use the Open Door Policy and implement related action plans.
  • Complete assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
  • Build a respectful, supportive, and team-oriented workplace; value differences, strengthen relationships, recognize others’ contributions, and support the development of others.
  • Make decisions using reliable information, put customers and members first, and consider how work affects team results and stakeholders.
  • Learn, adapt to change and feedback, support new technologies and skills, and drive continuous improvement.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Company-paid education through Live Better U, including eligible programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
  • Performance-based bonus awards.
  • Potential premiums of $0.35 to $3.00 per hour in specified circumstances.
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