(USA) Tire & Battery Technician - Automotive

Walmart • Tempe, AZ

13d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help meet members’ expectations. You will collaborate with other associates, support sales and service requests, and help maintain safe, compliant, and effective department operations.

The role involves applying knowledge of tire and battery products, safety and compliance protocols, service standards, equipment operation, TPMS, and point-of-sale systems. You will use digital tools and handheld technology to support sales, service, safety, and associate engagement. You will also handle transactions, inventory and documentation, merchandise storage, member assistance, equipment and supply needs, and reporting of complaints, hazards, and other problems.

Technicians are expected to model respectful, team-oriented service, support and mentor colleagues, assist with training, and uphold company policies, ethics, and standards. The position also calls for learning and adapting to change, using feedback, and contributing to continuous improvement.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
• Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, improve service, and make timely business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, and work areas.
• Complete required paperwork, logs, and other documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and support training, development, and mentoring of team members.
• Follow company policies, procedures, and standards of ethics and integrity, and complete work assignments according to priorities, deadlines, and expectations.
• Promote a respectful, supportive, team-oriented workplace; communicate progress and information and help address improvement opportunities.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes, subject to job classification and length of employment.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program for eligible full-time and part-time associates, with programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates; tuition, books, and fees are paid.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed