(USA) Tire & Battery Technician - Automotive

Walmart•Panama City, FL
•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with other associates to meet members’ expectations. The role includes assisting members with purchasing decisions, processing sales and service transactions, maintaining equipment and inventory, and supporting the team through communication, training, and high-quality customer service. The technician applies knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, tire pressure monitoring systems (TPMS), product specifications, and seasonal products. The position also uses digital tools and systems to support sales, service, safety, product information, and training. Work is performed in the physical Tire & Battery Center area and includes maintaining accurate records and ensuring merchandise is handled according to company policies. The role emphasizes respectful teamwork, integrity, accountability, customer and member service, continuous improvement, and adapting to new technologies and change. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in qualifying circumstances. The actual rate will meet or exceed the applicable minimum wage for the job location.

Requirements

  • Valid state-issued driver's license.
  • Must be 18 years of age or older.
  • Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

  • Experience in the auto service industry.
  • Retail experience.

Responsibilities

  • Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
  • Educate associates on tools, tasks, and resources, and mentor or assist in training team members.
  • Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
  • Use digital tools, handheld technology, and systems to plan and drive sales, improve the service experience, support associate engagement, and make timely business decisions.
  • Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
  • Operate cash registers and process transactions.
  • Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
  • Report complaints, safety hazards, and problems involving products, services, and work areas.
  • Complete paperwork, logs, and other required documentation.
  • Package, label, and store merchandise according to company policies and procedures.
  • Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
  • Model high-quality service and products as a brand advocate for the Tire & Battery Center.
  • Promote respectful, supportive, and team-oriented work, and help others develop and adjust to changes.
  • Comply with company policies, procedures, ethics, and integrity standards, including using the Open Door Policy.
  • Complete work assignments and priorities using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
  • Support a culture of belonging, build trusting relationships, recognize others’ contributions, and hold oneself and others accountable.
  • Put customers and members first, make decisions using reliable information, and consider how work affects team results and stakeholders.
  • Show curiosity, resilience, and willingness to learn; support continuous improvement and the use of new technologies and skills.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k).
  • Stock purchase program.
  • Company-paid life insurance.
  • Paid time off (PTO) and/or protected PTO (PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
  • Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U company-paid education benefit, including eligible tuition, books, and fees.
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