(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with associates to meet members’ expectations, assist with tire and battery service and purchasing needs, and support safe, accurate department operations. The role includes using service equipment and digital tools, processing transactions, maintaining inventory and documentation, and helping train and mentor team members. The position requires a valid state-issued driver’s license, successful completion of required training and assessments within the prescribed period, and that applicants be at least 18 years old.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within a prescribed time period if hired.
Nice To Haves
- Auto service industry experience.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
- Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
- Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues; complete required paperwork, logs, and other documentation.
- Package, label, and store merchandise according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
- Model high-quality service and act as a brand advocate; support, develop, train, and mentor associates in a respectful, supportive, and team-oriented manner.
- Follow company policies, procedures, ethics, and standards; use the Open Door Policy and complete assigned work according to priorities, deadlines, and expectations.
- Collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend ways to address improvement opportunities.
- Support a culture of belonging, integrity, accountability, customer-first service, continuous improvement, and learning.
- Complete all job-required training and assessments within the prescribed time period.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid education benefit through Live Better U, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid by Walmart.
- Performance-based bonus awards.
- Hourly premiums may be paid in certain circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
