(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves supporting sales and service requests, maintaining equipment and inventory, processing transactions, and delivering a high-quality member experience. Technicians use digital tools and systems to support business decisions, safety, training, and service delivery. The position also includes mentoring and training team members, following company policies and safety standards, and modeling Walmart’s values and standards of integrity.
Requirements
- Valid state-issued driver’s license.
- Must be at least 18 years of age.
- Must successfully complete all job-required training and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, share knowledge of tools and resources, and mentor new technicians.
- Apply safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating practices, TPMS knowledge, and product specifications.
- Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, and training.
- Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, product or service issues, and work-area problems.
- Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies.
- Identify members’ needs, assist with purchasing decisions, and resolve issues and concerns.
- Represent the brand by supporting a high-quality member experience and modeling respectful, supportive, team-oriented service.
- Assist with training team members and help address barriers to their work.
- Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy and implementing related action plans.
- Complete assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress, meet deadlines, and recommend improvements.
- Support a culture of belonging, build trusting relationships, recognize others’ contributions, and help develop and mentor team members.
- Deliver results while putting customers and members first, using reliable information to make decisions, and considering the impact of work on team outcomes.
- Pursue continuous improvement, learn new technologies and skills, and support others through change.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
