(USA) Tire & Battery Technician - Automotive

Walmart • Elgin, IL

26d • $20 - $28 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the sales and service areas of the department and help meet members’ expectations. You collaborate with associates to fulfill service requests and provide customer service. The role involves working hands-on in the physical service area, using equipment and digital tools, processing transactions, maintaining inventory and documentation, and supporting safety, compliance, and service standards.

Technicians share knowledge with colleagues, help train and mentor team members, respond to member needs, and contribute to a respectful, supportive, team-oriented workplace. The position also involves following company policies and ethical standards, completing assignments and priorities, and adapting to new tools, information, and feedback.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
• Educate associates about tools, tasks, and resources, and mentor and assist in training new technicians and team members.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment procedures, and product specifications.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
• Complete required paperwork, logs, and other documentation, and ensure merchandise is packaged, labeled, and stored according to company policies.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Model high-quality service, advocate for the member experience, and foster respectful, supportive, team-oriented working relationships.
• Follow company policies, procedures, and ethics standards; use the Open Door Policy and applicable action plans.
• Complete work assignments and priorities by collaborating with relevant partners, communicating progress, addressing improvement opportunities, and adapting to change and feedback.
• Demonstrate the company’s stated values, including respect for individuals, integrity, customer and member service, and continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit for eligible full-time and part-time associates, including tuition, books, and fees for listed programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed