(USA) Tire & Battery Technician - Automotive (Ful-Time)

Walmart • Portage, MI

22d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and help deliver a high-quality member experience. You will collaborate with other associates, support sales and service requests, and contribute to the club’s operational, safety, and customer-service standards. The role involves tire and battery service knowledge, equipment and digital tool use, transactions, inventory tracking, documentation, and helping train and support team members.

Requirements

• Valid state-issued driver's license.
• Must be at least 18 years of age.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service while communicating effectively and developing strong interpersonal skills.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make timely business decisions.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
• Complete required paperwork, logs, and other documentation, and package, label, and store merchandise in accordance with company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and products, help train team members, and develop, influence, and inspire others in a respectful and supportive team environment.
• Follow company policies, procedures, and standards of ethics and integrity, including applying action plans and using the Open Door Policy.
• Complete assignments and priorities using policies, data, and resources; collaborate with relevant stakeholders, manage deadlines and expectations, communicate progress, and recommend improvements.
• Promote respect, inclusion, teamwork, accountability, integrity, customer-first service, continuous improvement, and learning.
• Support Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including tuition, books, and fees for eligible full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed