(USA) Tire & Battery Technician - Automotive

Walmart•Evans, GA

21d•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas of the department and help deliver a positive member experience. You will collaborate with associates to meet members’ expectations, support sales and service requests, and promote safe, efficient customer service. The role involves applying knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonal needs. You will use digital tools and handheld technology to support sales, service, safety, product information, and training. You will also handle transactions, inventory and documentation, maintain equipment and work areas, assist members with purchasing decisions, and report concerns and hazards. Technicians are expected to model respectful, supportive teamwork; help develop and mentor associates; comply with company policies and standards of ethics and integrity; and contribute to continuous improvement. The position is based at the Sam’s Club location at 3247 23rd Ave, Evans, Colorado.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service, using interpersonal and communication skills.
Apply knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and digital tools to support sales and service decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems involving products, services, or work areas.
Complete required paperwork, logs, and other documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Advocate for the brand and model high-quality service and products in the TBC area.
Assist in training, developing, and mentoring team members, and help address barriers to their work.
Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
Complete work assignments and priorities by collaborating with others, identifying deadlines and expectations, communicating progress, recommending improvements, and adapting to change and feedback.
Support a respectful, inclusive, team-oriented workplace and contribute to the company’s goals and values.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.