(USA) Tire & Battery Technician - Automotive

Walmart • Buford, GA

15d • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role includes helping members make purchasing decisions, completing tire and battery services, processing transactions, maintaining inventory and safety standards, and supporting the training and development of team members. You will use digital tools and equipment to support sales, service, safety, and business decisions while following company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate and follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS systems, product specifications, and seasonality.
• Use digital tools, handheld technology, and systems to plan and support sales, improve the service experience, communicate safety alerts and product information, and make business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers and process transactions.
• Maintain the physical work area and accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, and work areas.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service, support training, and help develop, influence, and mentor associates in a respectful, supportive, team-oriented manner.
• Comply with company policies, procedures, ethics standards, and related action plans; use the Open Door Policy.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Promote a culture of belonging, integrity, accountability, customer service, continuous improvement, and learning.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education benefit, including eligible tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed