(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with associates to meet members’ expectations. You will support tire and battery services, help members make purchasing decisions, resolve service concerns, and contribute to a safe, compliant, and effective work area. The role includes operating service equipment and point-of-sale systems, handling transactions and inventory, documenting work, and using digital tools to support service and sales. You will also help train and mentor associates and model respectful, high-quality member service.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
- Provide safe and efficient customer service using knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
- Use point-of-sale systems, phone and in-person selling techniques, and digital tools to plan for and drive sales and improve the service experience.
- Use handheld technology and systems to make business decisions related to services, safety alerts, product information, product application, and training.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
- Report complaints, safety hazards, product or service problems, and work-area issues; complete required paperwork, logs, and documentation.
- Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Promote a positive member experience and model high-quality service and products.
- Assist with training, developing, and mentoring team members, and support a respectful, supportive, team-oriented workplace.
- Follow company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.
- Complete work assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
- Support Walmart's stated goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
Benefits
- Competitive pay and performance-based bonus awards.
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
- PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit, including tuition, books, and fees for eligible programs.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
