(USA) Tire & Battery Technician - Automotive

Walmart • Hattiesburg, MS

11d • $19 - $27 • Onsite

About The Position

As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, working collaboratively with associates to meet members’ expectations. The role includes assisting members with purchasing decisions, handling transactions and inventory, maintaining safety and compliance standards, and supporting and mentoring team members. You use digital tools and equipment to support sales, service, training, and business decisions, and follow company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, seasonality, and Point of Sale systems.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make business decisions related to services, safety alerts, products, applications, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track returns and special orders; operate cash registers and process transactions.
• Maintain accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
• Complete paperwork, logs, and required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and support a respectful, supportive, team-oriented work environment; help train team members and address barriers to their success.
• Follow company policies, procedures, ethics, and integrity standards, and complete assignments by setting priorities, meeting deadlines, communicating progress, and adapting to change and feedback.
• Build trusting relationships, mentor and develop others, recognize contributions, act with integrity, put customers and members first, and support continuous improvement and the adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off and/or PPTO, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U company-paid education program, including tuition, books, and fees for eligible full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed