(USA) Tire & Battery Technician - Automotive

Walmart•Nicholasville, KY

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, working collaboratively with associates to meet members’ expectations. The role involves applying safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, tire-pressure monitoring system knowledge, and product specifications. You also use digital tools and systems to support sales, service, safety, training, and business decisions. The position includes assisting members with purchases and resolving concerns; processing transactions; maintaining inventory, equipment, supplies, safety, and compliance; documenting work; and helping train and mentor team members. You are expected to model respectful, ethical, customer-focused teamwork and adapt to changing tools, priorities, and feedback.

Requirements

Valid state-issued driver's license.
Must be at least 18 years of age.
Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, support safe and efficient customer service, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use digital tools, handheld technology, and business systems to support sales, service, associate engagement, safety decisions, product information, and training.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas; complete required paperwork, logs, and documentation.
Package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Advocate for the brand and deliver high-quality member service while helping train, develop, and mentor team members.
Follow company policies, procedures, ethics, and integrity standards, including using the Open Door Policy.
Complete work assignments and priorities using policies, data, and resources; communicate progress and identify improvement opportunities.
Promote a respectful and inclusive workplace, build trusting team relationships, and support others’ development.
Act with integrity and accountability, make informed decisions, put customers and members first, and pursue continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave; PTO and/or PPTO may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Potential hourly premiums based on schedule, facility, season, or specific work performed.