(USA) Tire & Battery Technician - Automotive

Walmart • Daphne, AL

20d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and work collaboratively with associates to meet members’ expectations. The role includes serving members, supporting sales and service requests, operating equipment and point-of-sale systems, maintaining inventory and documentation, and supporting safe and compliant department operations. Technicians also help educate, train, and mentor associates and model respectful, high-quality member service.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service while applying tire and battery industry guidelines, service standards, safety and compliance protocols, equipment operations, TPMS knowledge, product specifications, and seasonal product knowledge.
• Use digital tools and handheld technology to plan and drive sales, improve the service experience, respond to safety alerts and product information, and support training.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions; support in-person and phone sales.
• Maintain the physical work area, accurate inventory, audit, safety, and compliance standards; report complaints, hazards, and product, service, or work-area problems.
• Complete paperwork, logs, and other required documentation; ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and a respectful, supportive, and team-oriented approach; assist with training, developing, and mentoring team members.
• Follow company policies, procedures, ethics, and integrity standards, and use the Open Door Policy where appropriate.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Promote inclusion, teamwork, integrity, customer-first service, continuous improvement, and learning; support Walmart’s goal of becoming a regenerative company.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k).
• Stock purchase plan.
• Company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program, including tuition, books, and fees for eligible associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed