(USA) Tire & Battery Technician - Automotive

Walmart • Spartanburg, SC

25d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the sales and service areas and work collaboratively with other associates to meet members’ expectations. The role involves tire and battery services, member support, operating equipment and systems, completing transactions, maintaining inventory and compliance standards, and helping train and support team members. Technicians use digital tools and handheld technology to support service, sales, safety, and business decisions, and follow company policies, procedures, and standards of ethics and integrity.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Provide safe and efficient customer service and communicate effectively with members and associates.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use Point of Sale systems and phone and in-person selling techniques.
• Use digital tools, handheld technology, and systems to support sales, service, safety alerts, product information, product applications, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead and track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, and work areas.
• Complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service, support training, and help develop, influence, and inspire team members.
• Follow company policies, procedures, and standards of ethics and integrity, including using the Open Door Policy and implementing related action plans.
• Complete work assignments and priorities by collaborating with relevant partners, meeting deadlines and expectations, communicating progress, and recommending improvements.
• Support a respectful, inclusive, team-oriented workplace and help develop and mentor others.
• Serve customers and members, make decisions based on reliable information, and support continuous improvement and adoption of new technologies and skills.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefit program, Live Better U, for eligible full-time and part-time associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed