(USA) Tire & Battery Technician - Automotive

Walmart•Norman, OK

22d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas and help deliver a strong member experience. You collaborate with other associates to fulfill sales and service requests, support department operations, and help ensure the club meets members’ expectations. The role involves tire and battery service knowledge, customer assistance, equipment and technology use, transaction processing, inventory and safety procedures, and supporting the training and development of team members. You are expected to follow company policies, procedures, and ethical standards; complete work assignments and documentation; communicate progress and improvement opportunities; and contribute to a respectful, inclusive, and collaborative workplace. The position is located at the Sam’s Club at 3400 W Main St, Norman, Oklahoma. The hourly wage range is $19.00 to $27.00, with possible premiums of $0.35 to $3.00 per hour in specified circumstances. The actual rate will equal or exceed the applicable minimum wage.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and help ensure safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonal needs.
Use digital tools and handheld technology to plan and support sales, improve the service experience, respond to safety alerts, and access product and training information.
Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and follow audit, safety, and compliance standards.
Report customer complaints, safety hazards, and problems with products, services, or work areas.
Complete required paperwork, logs, and other documentation; package, label, and store merchandise according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service, support training, and help develop, influence, and inspire associates in a respectful, supportive, team-oriented manner.
Follow company policies, procedures, standards of ethics, and related action plans; use the Open Door Policy as appropriate.
Complete work assignments and priorities by collaborating with relevant partners, meeting expectations and deadlines, communicating progress, and adapting to change and feedback.
Help foster an inclusive workplace, build trusting relationships, recognize others’ contributions, and support the development of team members.
Serve customers and members, make decisions based on reliable information, and pursue continuous improvement and learning.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase benefit.
Company-paid life insurance.
Paid time off, including PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefits for eligible full-time and part-time associates, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.