(USA) Tire & Battery Technician - Automotive

Walmart • Franklin, TN

1d • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with other associates to meet members’ needs and expectations, provide customer service, and support sales and service requests. The role includes operating equipment and point-of-sale systems, using digital tools, processing transactions, maintaining inventory and documentation, and following safety, compliance, and company standards. You will also help train and mentor associates and contribute to a respectful, supportive, and team-oriented workplace.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete required job training and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor or educate other associates.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, training, safety, and business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, product or service problems, and issues in work areas.
• Complete paperwork, logs, and other required documentation; package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
• Model high-quality member service, support training, and help develop and inspire other team members.
• Comply with company policies, procedures, ethics standards, and action plans, and use the Open Door Policy.
• Complete assigned work and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
• Promote inclusion, teamwork, integrity, customer-first service, continuous improvement, and adaptability.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid Live Better U education program, including eligible tuition, books, and fees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed