(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you provide safe and efficient service in the sales and service areas and help meet members’ expectations. You collaborate with associates to deliver customer service, support sales and service requests, and maintain safe, compliant operations. The position involves using equipment and digital tools, assisting members with purchasing decisions, handling transactions and inventory, and supporting the training and development of team members. You are expected to follow company policies, procedures, and ethical standards; complete work assignments and documentation; communicate progress and operational needs; and contribute to a respectful, supportive, team-oriented workplace. Sam’s Club offers competitive pay, performance-based bonus awards, and a range of benefits. The position is located at 200 Peachwood Centre Dr, Spartanburg, SC 29301-2586.
Requirements
- Valid state-issued driver's license.
- Must be 18 years of age or older.
- Must successfully complete all job-required training and assessments within the prescribed time period if selected.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Collaborate with team members to fulfill sales and service requests, provide safe and efficient customer service, and mentor new technicians.
- Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
- Use digital tools and handheld technology to plan and drive sales, improve the service experience, support associate engagement, and make service- and safety-related decisions.
- Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders; operate cash registers; and process transactions.
- Maintain accurate inventory and meet audit, safety, and compliance standards; report complaints, hazards, product or service problems, and work-area issues.
- Complete paperwork, logs, and other required documentation; package, label, and store merchandise according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
- Model high-quality service, support training, and develop, influence, and mentor team members.
- Follow company policies, procedures, ethics standards, and related action plans; use the Open Door Policy when applicable.
- Complete assignments and priorities by collaborating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
- Build respectful, trusting working relationships, support belonging and teamwork, act with integrity, put members first, and pursue continuous improvement.
Benefits
- Medical, vision, and dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- Paid time off (PTO and/or PPTO)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term and long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs
- Performance-based bonus awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
