(USA) Tire & Battery Technician - Automotive

Walmart•Clarksville, TN

12d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with associates to meet members’ expectations, provide customer service, and support sales and service requests. The role includes working hands-on in the physical area, operating equipment and point-of-sale systems, processing transactions, maintaining inventory and documentation, and following safety, compliance, and company procedures. Technicians use digital tools and handheld technology to support sales, service, safety, and training. They share equipment and supply needs with the TBC Lead, help train and mentor associates, assist members with purchasing decisions, and communicate or resolve concerns involving products, services, equipment, and work areas. The role also emphasizes teamwork, integrity, respectful communication, continuous improvement, and putting customers and members first.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if selected for the position.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates about tools, tasks, and resources, and mentor or assist in training new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tool, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain accurate inventory and audit, safety, and compliance standards; complete paperwork, logs, and other required documentation.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and respectful, supportive, team-oriented behavior; help develop and mentor others.
Follow company policies, procedures, standards of ethics and integrity, and related action plans; use the Open Door Policy.
Complete work assignments and priorities by coordinating with managers, coworkers, customers, and business partners; communicate progress and recommend improvements.
Support a culture of belonging, accountability, customer-first service, learning, and continuous improvement.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k).
Stock purchase program.
Company-paid life insurance.
Paid time off and/or PPTO, which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education program for eligible full-time and part-time associates, covering tuition, books, and fees for eligible programs.