(USA) Tire & Battery Technician - Automotive

Walmart • Panama City, FL

2d • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department, helping deliver a high-quality member experience. You will collaborate with associates to meet members’ expectations, provide customer service, and support sales and service requests. The role involves working hands-on in the physical area, operating equipment and point-of-sale systems, processing transactions, maintaining inventory and safety standards, and using digital tools to support business decisions and associate engagement.

The technician demonstrates knowledge of tire and battery service standards, safety and compliance protocols, industry guidelines, equipment operations, TPMS, product specifications, and seasonality. The role also includes mentoring and training team members, communicating equipment and supply needs, resolving member concerns, maintaining required documentation, and following company policies and ethical standards. The position emphasizes respectful teamwork, integrity, customer-first service, learning, and continuous improvement.

Requirements

• Valid state-issued driver’s license.
• Must be 18 years of age or older.
• Successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and support safe, efficient customer service.
• Educate associates on tools, tasks, and resources; mentor and help train new technicians and team members.
• Demonstrate knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
• Use point-of-sale systems and phone and in-person selling techniques.
• Use handheld technology and digital systems to support sales, service, safety alerts, product information and application, and training.
• Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, product or service problems, and issues in work areas.
• Complete paperwork, logs, and other required documentation; package, label, and store merchandise according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality member service and a respectful, supportive, team-oriented work style.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, coworkers, customers, and business partners; communicate progress; and recommend improvements.
• Follow company policies, procedures, ethics, and integrity standards, including applicable action plans and the Open Door Policy.
• Build and maintain trusting relationships, communicate positively, help develop and mentor others, and recognize others’ contributions.
• Deliver results while putting customers and members first, making informed decisions, and considering impacts on team goals and stakeholders.
• Learn and adapt to change, use new technologies and skills, and support continuous improvement.

Benefits

• Competitive pay and performance-based bonus awards.
• Medical, vision, and dental coverage.
• 401(k), stock purchase plan, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education benefit program through Live Better U, including tuition, books, and fees for eligible programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed