(USA) Tire & Battery Technician - Automotive

Walmart•Temple, TX

12d•$19 - $27

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in both the sales and service areas and work collaboratively with associates to meet members’ expectations. The role involves serving members, supporting sales and service requests, operating equipment and systems, maintaining inventory and work areas, and helping train and mentor team members. You will follow safety, compliance, company policy, and ethics standards while using digital tools and adapting to changes in products, equipment, and processes.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required trainings and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
Provide safe and efficient customer service and demonstrate knowledge of safety and compliance protocols, tire and battery guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, handheld technology, and other digital tools to support sales, service, safety, and associate engagement.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area, accurate inventory, and audit, safety, and compliance standards.
Report complaints, safety hazards, and problems with products, services, or work areas; complete paperwork, logs, and required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Promote a positive member experience and model high-quality service and products; help train, develop, and mentor team members.
Follow company policies, procedures, ethics standards, and applicable action plans; use the Open Door Policy.
Complete work assignments and priorities by coordinating with managers, coworkers, customers, and business partners; communicate progress, address improvement opportunities, and adapt to change and feedback.
Support a respectful, inclusive, and team-oriented workplace; act with integrity, put customers and members first, and pursue continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off (PTO) and/or paid personal time off (PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Potential premiums of $0.35 to $3.00 per hour in specific circumstances.