(USA) Tire & Battery Technician - Automotive

Walmart • St. Louis, MO

5d • $20 - $28 • Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and collaborate with other associates to meet members’ expectations. The role combines customer service and selling with hands-on tire and battery center work, including operating equipment, processing transactions, maintaining inventory and documentation, and following safety, compliance, and company policies. Technicians use digital tools and systems to support sales, service, safety, and training, and help educate, mentor, and develop team members.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required training and assessments within the prescribed time period if selected.

Nice To Haves

• Experience in the auto service industry.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
• Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
• Use Point of Sale systems, handheld technology, and other digital tools to support sales, improve the service experience, respond to safety alerts and product information, and make service-related business decisions.
• Communicate equipment, tool, and supply needs to the TBC Lead; track returns and special orders; operate cash registers and process transactions.
• Perform hands-on work in the physical service area while maintaining accurate inventory, audit, safety, and compliance standards.
• Report complaints, safety hazards, and problems with products, services, or work areas; complete paperwork, logs, and other required documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Model high-quality service and act as a brand advocate for the member experience; help train, support, and develop team members.
• Follow company policies, procedures, and ethics standards; use the Open Door Policy and complete assigned work by managing priorities, deadlines, and expectations.
• Build respectful, supportive, and trusting working relationships; communicate positively, recognize others’ contributions, and help create a culture of belonging.
• Act with integrity and accountability, put customers and members first, make informed decisions, pursue continuous improvement, and adapt to new technologies and change.

Benefits

• Medical, vision, and dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• Paid time off
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term and long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Company-paid education through Live Better U, including eligible programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates
• Performance-based bonus awards

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed