(USA) Tire & Battery Technician - Automotive
About The Position
As a Tire & Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, working collaboratively with associates to meet members’ expectations. The role involves using knowledge of tire and battery products, safety and compliance procedures, service standards, equipment, and tire pressure monitoring systems to deliver customer service and support sales. You also use digital tools and handheld technology to make service and safety decisions, process transactions, maintain inventory and documentation, and help train and support other associates. The position calls for respectful, ethical, team-oriented conduct; a focus on members and customers; accountability for work quality and compliance; and adaptability to feedback, new tools, and changing priorities. The role is based at the Sam’s Club location listed in Fort Myers, Florida. The hourly wage range is $19.00 to $27.00, with possible premiums in specified circumstances.
Requirements
- Valid state-issued driver's license.
- Must be at least 18 years of age.
- Must successfully complete all job-required training and assessments within the prescribed time period if hired.
Nice To Haves
- Experience in the auto service industry.
- Retail experience.
Responsibilities
- Provide safe and efficient service in the Tire & Battery Center’s sales and service areas.
- Collaborate with team members to fulfill sales and service requests, educate associates on tools, tasks, and resources, and mentor new technicians.
- Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment, TPMS, product specifications, and seasonality.
- Use point-of-sale systems, phone and in-person selling techniques, handheld technology, and digital tools to support sales, service, safety, and training.
- Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
- Operate cash registers and process transactions.
- Maintain accurate inventory and meet audit, safety, and compliance standards; report complaints, hazards, and problems with products, services, or work areas.
- Complete required paperwork, logs, and other documentation, and ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
- Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
- Model high-quality member service, support and train team members, and help create a respectful, supportive, and team-oriented workplace.
- Follow company policies, procedures, ethics standards, and business processes; use the Open Door Policy and communicate progress, priorities, and improvement opportunities.
- Adapt to change, learn from feedback, use new technologies and skills, and support continuous improvement.
Benefits
- Medical, vision, and dental coverage.
- 401(k), stock purchase, and company-paid life insurance.
- Paid time off and/or paid protected time off, including leave options such as parental leave, family care leave, bereavement leave, jury duty, and voting leave.
- Short-term and long-term disability.
- Company discounts.
- Military Leave Pay.
- Adoption and surrogacy expense reimbursement.
- Live Better U company-paid education benefit for eligible full-time and part-time associates, covering tuition, books, and fees for qualifying programs.
- Performance-based bonus awards.
- Possible additional hourly premiums in specified circumstances.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
