(USA) Tire & Battery Technician - Automotive

Walmart • Houston, TX

2d • $19 - $27 • Onsite

About The Position

As a Tire and Battery Center Technician, you will provide safe and efficient service in the department’s sales and service areas and help deliver a positive member experience. You will collaborate with other associates to meet members’ expectations, support sales and service requests, and maintain safe, accurate, and compliant operations. The role includes operating equipment and point-of-sale systems, using handheld technology, processing transactions, managing inventory and documentation, assisting members with purchases and concerns, and communicating equipment or supply needs and workplace issues. You will also help train and mentor team members and model respectful, high-quality service.

Requirements

• Valid state-issued driver's license.
• Must be 18 years of age or older.
• Must successfully complete all job-required trainings and assessments within the prescribed time period.

Nice To Haves

• Auto service industry experience.
• Retail experience.

Responsibilities

• Collaborate with team members to fulfill sales and service requests and support safe, efficient customer service.
• Educate associates on tools, tasks, and resources, and mentor and assist with training team members.
• Follow safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operating procedures, and product specifications.
• Use point-of-sale systems, handheld technology, and other digital tools to support sales, service, safety, training, and business decisions.
• Communicate equipment, tool, and supply needs to the Tire and Battery Center Lead; track and monitor returns and special orders.
• Operate cash registers and process transactions.
• Maintain accurate inventory and meet audit, safety, and compliance standards.
• Report complaints, safety hazards, product or service problems, and work-area issues.
• Complete required paperwork, logs, and other documentation.
• Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
• Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
• Promote a positive member experience and model respectful, supportive, team-oriented service.
• Complete assignments and priorities by using policies, data, and resources; communicate progress and recommend improvements.
• Support company policies, procedures, ethics, and integrity standards, including use of the Open Door Policy.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Company-paid education through Live Better U, including programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed