(USA) Tire & Battery Technician - Automotive

Walmart•Springfield, IL

4d•$19 - $27•Onsite

About The Position

As a Tire & Battery Center Technician, you will provide safe and efficient service in the sales and service areas of the department and work collaboratively with associates to meet members’ expectations. The role includes responding to sales and service requests, supporting members with purchasing decisions, operating equipment and systems, and maintaining the physical work area and department standards. The technician applies knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality. The role also involves using digital tools and handheld technology to support sales, service, safety, training, and business decisions. Technicians communicate equipment and supply needs, track returns and special orders, process transactions, maintain inventory and required documentation, report hazards and service issues, and help train and mentor team members. The position follows company policies, procedures, and standards of ethics and integrity, and reflects the company’s values by supporting respectful teamwork, member service, accountability, continuous improvement, and learning.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period if hired.

Nice To Haves

Experience in the auto service industry.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor new technicians.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Use Point of Sale systems, phone and in-person selling techniques, digital tools, handheld technology, and other systems to support sales, service, safety, training, and business decisions.
Communicate equipment, tools, and supply needs to the TBC Lead; track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report TBC complaints, safety hazards, and problems with products, services, and work areas.
Complete paperwork, logs, and other required documentation.
Ensure merchandise is packaged, labeled, and stored according to company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve member issues and concerns.
Advocate for the brand and deliver high-quality member service and products.
Support training and development of team members and help address roadblocks.
Complete assignments and priorities by collaborating with others, identifying deadlines and expectations, communicating progress, and recommending improvements.
Promote respectful teamwork, integrity, accountability, customer-first service, and continuous improvement.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase.
Company-paid life insurance.
Paid time off (PTO and/or PPTO), which may be used for vacation, sick leave, holidays, or other purposes.
Parental leave.
Family care leave.
Bereavement leave.
Jury duty leave.
Voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U company-paid education benefit, including programs from high school completion to bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are paid.
Performance-based bonus awards.
Additional premiums may be paid in certain circumstances.