(USA) Tire & Battery Technician - Automotive

Walmart•Cheyenne, WY

5d•$19 - $27•Onsite

About The Position

As a Tire and Battery Center Technician, you provide safe and efficient service in the department’s sales and service areas, helping deliver a strong member experience. You collaborate with other associates to meet members’ expectations and support the department’s operations. The role involves helping with sales and service requests, applying tire and battery safety and service standards, operating equipment and point-of-sale systems, using handheld digital tools, processing transactions, maintaining inventory and documentation, and assisting members with purchasing decisions and concerns. You also support training and mentoring team members, communicate equipment and supply needs, and help uphold company policies, safety requirements, and standards of ethics and integrity.

Requirements

Valid state-issued driver's license.
Must be 18 years of age or older.
Must successfully complete all job-required training and assessments within the prescribed time period.

Nice To Haves

Auto service industry experience.
Retail experience.

Responsibilities

Collaborate with team members to fulfill sales and service requests and provide safe, efficient customer service.
Educate associates on tools, tasks, and resources, and mentor and assist with training new technicians and team members.
Apply knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operation, TPMS, product specifications, and seasonality.
Use point-of-sale systems, phone and in-person selling techniques, and digital tools to support sales, service, safety, and associate engagement.
Use handheld technology and systems to make immediate business decisions related to services, safety alerts, product information, product application, and training.
Communicate equipment, tools, and supply needs to the TBC Lead, and track and monitor returns and special orders.
Operate cash registers and process transactions.
Maintain the physical work area and accurate inventory, audit, safety, and compliance standards.
Report complaints, safety hazards, product or service problems, and work-area issues.
Complete paperwork, logs, and other required documentation.
Package, label, and store merchandise in accordance with company policies and procedures.
Identify member needs, assist with purchasing decisions, and resolve issues and concerns.
Model high-quality service and products, promote a respectful and supportive team environment, and help develop and mentor others.
Complete assignments and priorities using policies, data, and resources; communicate progress; and recommend improvements.
Support company policies, procedures, ethics and integrity standards, and the Open Door Policy.
Deliver results while putting customers and members first and supporting continuous improvement and change.

Benefits

Competitive pay and performance-based bonus awards.
Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
PTO and/or PPTO that may be used for vacation, sick leave, holidays, or other purposes.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Company-paid education through Live Better U, including eligible programs from high school completion through bachelor's degrees, English Language Learning, and short-form certificates; tuition, books, and fees are covered.